Payday loan, title loan, or personal loan -- Can't stop withdrawals from your bank account -- Complaint #5345236
Complaint Overview
Complaint ID: 5345236
Company: Affirm Holdings, INC
Product: Payday loan, title loan, or personal loan
Sub-Product: Payday loan
Issue: Can't stop withdrawals from your bank account
State: New Jersey
ZIP Code: 080XX
Date Received: 2022-03-20T12:00:00-05:00
Date Sent to Company: 2022-05-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I purchased delivery of flooring through XXXX. I have since canceled it/ advised them of the return. The item was sent to my home- extremely heavy of course, so XXXX advised they would pick it up. I used affirm at checkout to pay. I also told affirm I am not going to pay this due to I canceled it. 1. Affirm states yes I will. As they report to credit bureaus if I dont. 2. XXXX- well still no pick up. I dont understand how they cant arrange their local store which is 10 minutes away ( XXXX XXXX XXXX ), XXXX or XXXX to set a day and time. I need you guys to intervene. Not only to send this back but to make sure I am not charged AND my credit is not affected!
Frequently Asked Questions
What is Complaint #5345236 about?
Complaint #5345236 was filed against Affirm Holdings, INC regarding Payday loan, title loan, or personal loan specifically about Can't stop withdrawals from your bank account. It was received by the CFPB on 2022-03-20T12:00:00-05:00.
How did Affirm Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Affirm Holdings, INC?
Yes, visit the Affirm Holdings, INC company profile at readthecomplaint.com/company/affirm-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.