Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #5345011
Complaint Overview
Complaint ID: 5345011
Company: Amalgamated Token Services, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Other transaction problem
ZIP Code: XXXXX
Date Received: 2022-03-20T12:00:00-05:00
Date Sent to Company: 2022-03-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to you from XXXX. My name is XXXX. I am writing because of the problem I have with the cryptocurrency exchange known as Coinlist. Customer service has not returned to me for 10 days. The company seems to be in California. I tried many communication ways but no result. To which e-mail address or organization can I complain about this problem? I will be glad if you help me. Best regards.
Frequently Asked Questions
What is Complaint #5345011 about?
Complaint #5345011 was filed against Amalgamated Token Services, INC. regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2022-03-20T12:00:00-05:00.
How did Amalgamated Token Services, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Amalgamated Token Services, INC.?
Yes, visit the Amalgamated Token Services, INC. company profile at readthecomplaint.com/company/amalgamated-token-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.