Mortgage -- Trouble during payment process -- Complaint #5343668
Complaint Overview
Complaint ID: 5343668
Company: Wells Fargo & Company
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Trouble during payment process
State: Mississippi
ZIP Code: 38654
Date Received: 2022-03-20T12:00:00-05:00
Date Sent to Company: 2022-03-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Wellsfargo Bank has violated my rights as a consumer that are protected under 15 U.S. Code 1605. WELLSFARGO has mishandled my mortgage debt and has failed me as the servicer of my loan. WELLSFARGO failed to disclose any additional finance charges and escrow amounts within my loan modification. I have been misinformed about all charges and total amount owed on my mortgage. WELLSFARGO has allowed HUD to place an unfounded lien on my property at XXXX XXXX XXXX, XXXX XXXX MS XXXX. In doing so I am being robbed of my earned equity in my property. WELLSFARGO has already been found guilty in the past and present of having unlawful practices in regards to their minority consumers. WELLSFARGO alleges that I owe an additional {$56000.00} to HUD whom I haven't signed any nor entered into any credit transactions with, and also state in my most recent pay off letter that I owe WELLSFARGO {$170000.00} as the final payment to clear the title of all claims by them as my loan servicer. The original credit transaction made 12 years ago was in the amount of {$190000.00}. There is no way possible that I as the consumer owe {$230000.00} as of today. Pursuant 18 usc 8 I owe no debts and the title to XXXX XXXX XXXX, XXXX XXXX MS XXXX is mine free and clear.
Frequently Asked Questions
What is Complaint #5343668 about?
Complaint #5343668 was filed against Wells Fargo & Company regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2022-03-20T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.