Money transfer, virtual currency, or money service -- Other service problem -- Complaint #5343465
Complaint Overview
Complaint ID: 5343465
Company: Western Union Company, The
Product: Money transfer, virtual currency, or money service
Sub-Product: International money transfer
Issue: Other service problem
State: New Jersey
ZIP Code: 07110
Date Received: 2022-03-19T12:00:00-05:00
Date Sent to Company: 2022-03-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
WESTERN UNION LOCKED MY ACCOUNT WITHOUT EXPLENATION. SORRY... IS NOT ENOUNGH.!!! I HAVE BEEN XXXX CUSTOMER FOR MORE THEN 20 YEARS. I AM RETIRED AND I NEED THE SERVICE. WHAT KIND OF CRIME HAVE I COMMITED AGAINST XXXX??? I LIKE TO KNOW, SO I CAN APPOLOGISE, PAY FOR THE CRIME, CORRECT THE PROBLEM, OR DO WHATEVER THE LAW REQUIRES. BEST REGARDS, XXXX XXXX
Frequently Asked Questions
What is Complaint #5343465 about?
Complaint #5343465 was filed against Western Union Company, The regarding Money transfer, virtual currency, or money service specifically about Other service problem. It was received by the CFPB on 2022-03-19T12:00:00-05:00.
How did Western Union Company, The respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Western Union Company, The?
Yes, visit the Western Union Company, The company profile at readthecomplaint.com/company/western-union-company-the to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.