Checking or savings account -- Managing an account -- Complaint #5342860
Complaint Overview
Complaint ID: 5342860
Company: Huntington National Bank, The
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: Colorado
ZIP Code: 809XX
Date Received: 2022-03-19T12:00:00-05:00
Date Sent to Company: 2022-03-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was on online searching for a puppy, when I came upon XXXX XXXX XXXX i sent them {$800.00} through XXXX through money transfer for a puppy. i never received a puppy. he was supposed to ship the puppy the next day. the next day i received an email from a fake shipping company telling me i needed to purchase an electronic crate for {$1200.00} or they would not be able to ship the puppy and I will get it refunded back once the puppy arrives. there contract said all shipping would be handled by them so i forwarded the email to them. he claimed he knew nothing about this and pleaded with me to pay the cost of the crate which i refused. So he said will pay {$600.00} and if I could do the {$900.00} I did and next the shipping people said XXXX would not allow them to fly out without a permit. I declined and said this was a scam and I wanted my money back and he said he was lost money also and that if I could pay for the permit which was {$1800.00} that I would not have to pay for anything else. I immediately contacted my bank and filed a dispute. They told me that my claim was denied due to I authorize the charge and there was nothing for them to do. I am still trying to fight this and get my money back. So far no luck.
Frequently Asked Questions
What is Complaint #5342860 about?
Complaint #5342860 was filed against Huntington National Bank, The regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-03-19T12:00:00-05:00.
How did Huntington National Bank, The respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Huntington National Bank, The?
Yes, visit the Huntington National Bank, The company profile at readthecomplaint.com/company/huntington-national-bank-the to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.