Checking or savings account -- Opening an account -- Complaint #5342752
Complaint Overview
Complaint ID: 5342752
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Unable to open an account
State: Texas
ZIP Code: 79603
Date Received: 2022-03-19T12:00:00-05:00
Date Sent to Company: 2022-03-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Unable to open account with chime online. They kept telling I needed documents to open up account so I send copies of my ID my ss card and proof of address. I nvr got helped they kept telling me someone would remove the block n til this day my account is still blocked I nvr knew wut the problem was. Poor customer service. They could nvr help resolve the problem. Tried to resolve for about 2 months.
Frequently Asked Questions
What is Complaint #5342752 about?
Complaint #5342752 was filed against Chime Financial INC regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2022-03-19T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.