Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #5342071

Complaint Overview

Complaint ID: 5342071

Company: Huntington National Bank, The

Product: Mortgage

Sub-Product: Home equity loan or line of credit (HELOC)

Issue: Applying for a mortgage or refinancing an existing mortgage

State: Pennsylvania

ZIP Code: 18018

Date Received: 2022-03-19T12:00:00-05:00

Date Sent to Company: 2022-03-19T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I never authorized a hard credit inquiry. The loan officer XXXX XXXX, li ed about leaving a voi cemail for me. The supervisor never returned a call. The application online is very misleading. I never entered my SSN and stopped the application at the point it asked for credit pull authorization. The only way it could have been pulled, would be that they got my SSN from a previous application. Huntington Bank XXXX ID # XXXX ( XXXX ) XXXX XXXX XXXX

Frequently Asked Questions

What is Complaint #5342071 about?

Complaint #5342071 was filed against Huntington National Bank, The regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2022-03-19T12:00:00-05:00.

How did Huntington National Bank, The respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.

Can I see other complaints against Huntington National Bank, The?

Yes, visit the Huntington National Bank, The company profile at readthecomplaint.com/company/huntington-national-bank-the to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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