Debt collection -- Communication tactics -- Complaint #5331174
Complaint Overview
Complaint ID: 5331174
Company: Alliant Capital Management LLC
Product: Debt collection
Sub-Product: Payday loan debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: New Mexico
ZIP Code: 875XX
Date Received: 2022-03-16T12:00:00-05:00
Date Sent to Company: 2022-03-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was speaking to two individuals, I tried ti make arrangements, but when it came to the end- he asked me to provide my bank account information to secure payment. I was uncomfortable doing so and he stated that my debit card is the same thing. To me it is not the same if I call and give my debit card information versus my bank account number - and I didnt have the contract with them so regardless if I have my account to the original place I took the loan with, I do not need to provide that to the collection company. I asked if I could call back after work, three times, and all he did was threaten to escalate my case as refusal to pay when I wasnt refusing, I just needed time to figure out how I could do so, which would have been after I was out of work. He said well when you call back, your payment will be due in full. Which I think is unfair- I also asked them not to call my job as I cant receive calls- they still called the main line to my entire company.
Frequently Asked Questions
What is Complaint #5331174 about?
Complaint #5331174 was filed against Alliant Capital Management LLC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2022-03-16T12:00:00-05:00.
How did Alliant Capital Management LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Alliant Capital Management LLC?
Yes, visit the Alliant Capital Management LLC company profile at readthecomplaint.com/company/alliant-capital-management-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.