Mortgage -- Trouble during payment process -- Complaint #5327462
Complaint Overview
Complaint ID: 5327462
Company: Bsi Financial Holdings, INC.
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
State: Connecticut
ZIP Code: 06450
Date Received: 2022-03-15T12:00:00-05:00
Date Sent to Company: 2022-03-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
MY Mortgage was sold to BSI on 1XX/XX/2021. I received a delinquent notice from my City Tax office seeking property tax payment as BSI has not pay the property taxes. I sent the company an email notifying the collection notice and seeking a call back. I received a password protected letter from BSI only stating that this was an attempt to collect a debt rather than paying the taxes that they owe. I am seeking your advice and intervention in this matter.
Frequently Asked Questions
What is Complaint #5327462 about?
Complaint #5327462 was filed against Bsi Financial Holdings, INC. regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2022-03-15T12:00:00-05:00.
How did Bsi Financial Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Bsi Financial Holdings, INC.?
Yes, visit the Bsi Financial Holdings, INC. company profile at readthecomplaint.com/company/bsi-financial-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.