Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #5325863
Complaint Overview
Complaint ID: 5325863
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Ohio
ZIP Code: 43614
Date Received: 2022-03-15T12:00:00-05:00
Date Sent to Company: 2022-03-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Beginning XXXX of XXXX, I began to send a round of letters disputing inquiries on my report to all three major credit bureaus because I noticed suspicious inquiries on my report. The replies from TransUnion were all the same and I have provided a copy of the most recent reply letter to me. They also failed to send me a copy of my personal credit report. After contacting all of the numbers for the creditors that were reporting and receiving disappointing responses on the matter of the inquiries, I then, called all three credit bureaus on XX/XX/XXXX at their fraud departments because I believed that there may have been someone attempting to use my information to obtain credit, so I initiated 1 ) A credit freeze on all three bureaus and 2 ) A security alert on all three bureaus. I removed the credit freezes and credit alerts since the other two bureaus recognized the validity of my disputes. TransUnion, however, was the only bureau that continued to report the incorrect data. They also failed to provide a copy either digitally or via US mail of my credit report and their results. I initiated a final letter which I have attached letting them know once again that they needed to resolve my request because the inquiries were clearly identified as fraudulent and must be corrected. In the end, they need to comply and delete these immediately. Thank you for your attention on the matter.
Frequently Asked Questions
What is Complaint #5325863 about?
Complaint #5325863 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2022-03-15T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.