Debt collection -- Took or threatened to take negative or legal action -- Complaint #5321370
Complaint Overview
Complaint ID: 5321370
Company: Wells Fargo & Company
Product: Debt collection
Sub-Product: I do not know
Issue: Took or threatened to take negative or legal action
Sub-Issue: Threatened or suggested your credit would be damaged
State: Washington
ZIP Code: 988XX
Date Received: 2022-03-14T12:00:00-05:00
Date Sent to Company: 2022-03-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I received the following text message stating my account was being locked and instructing me to contact a web link. WELLS-FARG0 : Your account has been temporarily locked for security reason. Verify here : XXXX XXXX XXXX XXXX This is the phone number the message was sent from. ( XXXX ) XXXX. We have no financial accounts or contacts with Wells Fargo.
Frequently Asked Questions
What is Complaint #5321370 about?
Complaint #5321370 was filed against Wells Fargo & Company regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2022-03-14T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.