Vehicle loan or lease -- Incorrect information on your report -- Complaint #5318430
Complaint Overview
Complaint ID: 5318430
Company: Capital One Financial Corporation
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Kansas
ZIP Code: 66049
Date Received: 2022-03-11T12:00:00-05:00
Date Sent to Company: 2022-03-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was hit with a 30 day late payment from Capital One in XXXX of 2021 for a vehicle that I had traded in weeks before the account would have been 30 days past due. I spoke with a representative about it after seeing the late payment reported but was told that they did not know what could be done about it. I'm reaching out to you all for help in resolving this matter as it has negatively affected my credit score with all three bureaus. Thank you!
Frequently Asked Questions
What is Complaint #5318430 about?
Complaint #5318430 was filed against Capital One Financial Corporation regarding Vehicle loan or lease specifically about Incorrect information on your report. It was received by the CFPB on 2022-03-11T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.