Debt collection -- Communication tactics -- Complaint #5318240
Complaint Overview
Complaint ID: 5318240
Company: Monarch Recovery Holdings, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Communication tactics
Sub-Issue: You told them to stop contacting you, but they keep trying
State: Indiana
ZIP Code: 46410
Date Received: 2022-03-11T12:00:00-05:00
Date Sent to Company: 2022-03-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
A place of harassment by the name of Monarch Recovery keeps calling and threatening me about a bill from " XXXX ''. Often times when they call, no one says anything and then the line disconnects. For the record, I paid XXXX in full due to their disrespectful customer service reps. I don't owe Monarch/XXXX XXXX XXXX ANYTHING and I am tired of the harassing calls and mail.
Frequently Asked Questions
What is Complaint #5318240 about?
Complaint #5318240 was filed against Monarch Recovery Holdings, INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2022-03-11T12:00:00-05:00.
How did Monarch Recovery Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Monarch Recovery Holdings, INC.?
Yes, visit the Monarch Recovery Holdings, INC. company profile at readthecomplaint.com/company/monarch-recovery-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.