Debt collection -- Communication tactics -- Complaint #5314277
Complaint Overview
Complaint ID: 5314277
Company: Oportun Financial Corporation
Product: Debt collection
Sub-Product: Payday loan debt
Issue: Communication tactics
Sub-Issue: You told them to stop contacting you, but they keep trying
State: Armed Forces Europe
ZIP Code: XXXXX
Date Received: 2022-03-13T12:00:00-05:00
Date Sent to Company: 2022-03-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Multiple calls morning from nights. When trying to arrange payments they deny the amount and want me to pay the exact amount. They told me borrow money from friends or family.
Frequently Asked Questions
What is Complaint #5314277 about?
Complaint #5314277 was filed against Oportun Financial Corporation regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2022-03-13T12:00:00-05:00.
How did Oportun Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Oportun Financial Corporation?
Yes, visit the Oportun Financial Corporation company profile at readthecomplaint.com/company/oportun-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.