Credit card or prepaid card -- Advertising and marketing, including promotional offers -- Complaint #5304124
Complaint Overview
Complaint ID: 5304124
Company: PNC Bank N.A.
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Advertising and marketing, including promotional offers
Sub-Issue: Didn't receive advertised or promotional terms
State: Florida
ZIP Code: 32958
Date Received: 2022-03-09T12:00:00-05:00
Date Sent to Company: 2022-03-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I received a promo offer from PNC, my personal bank, offering 15 months @ zero APR with a 3 % or {$5.00} fee, whichever is greater on balance transfers. Ill note this bank has been after me diligently to secure a card with them for the past year. Upon completing the application process with a work from home individual, & Ill note here I allege he was drinking as I could hear him drinking & the slurring was getting worse as the call proceeded. He & I worked out the approximate fee for the {$3800.00} I was going to transfer from my XXXX XXXX account. This is a classic bait & switch tactic, as I could have elected to use any of my other two bank cards to make the balance transfer & not had my credit score impacted. Im very XXXX off & Im really interested in knowing how your agency is going to help me.
Frequently Asked Questions
What is Complaint #5304124 about?
Complaint #5304124 was filed against PNC Bank N.A. regarding Credit card or prepaid card specifically about Advertising and marketing, including promotional offers. It was received by the CFPB on 2022-03-09T12:00:00-05:00.
How did PNC Bank N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against PNC Bank N.A.?
Yes, visit the PNC Bank N.A. company profile at readthecomplaint.com/company/pnc-bank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.