Credit card or prepaid card -- Getting a credit card -- Complaint #5303819
Complaint Overview
Complaint ID: 5303819
Company: Wells Fargo & Company
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Card opened as result of identity theft or fraud
State: California
ZIP Code: 95377
Date Received: 2022-03-09T12:00:00-05:00
Date Sent to Company: 2022-03-09T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
On XX/XX/XXXX, XXXX representative came out to price me on a project and to establish the financing. Approaching XX/XX/XXXX ( scheduled date of install ) I was given an appointment reminder and asked to review the financing aspect. Thats when I found out XXXX fraudulently got a credit card made in my name without my knowledge with Wells Fargo ( WF ). All of their advertisements also only stated 0 % APR for 18 months, and their rep NEVER disclosed establishing financing by creating a new credit card. I even adamantly asked about the type of financing ; I never would have signed off on the creation of a new credit card, therefore, the WF credit card was fraudulently created. I had worked with both companies to close the WF account and to get it removed from my credit report. Only the closed status was updated ; neither company has helped to get it removed from my credit report.
Frequently Asked Questions
What is Complaint #5303819 about?
Complaint #5303819 was filed against Wells Fargo & Company regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2022-03-09T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.