Debt collection -- False statements or representation -- Complaint #5290587
Complaint Overview
Complaint ID: 5290587
Company: Mandarich Law Group, LLP
Product: Debt collection
Sub-Product: Other debt
Issue: False statements or representation
Sub-Issue: Impersonated attorney, law enforcement, or government official
State: Georgia
ZIP Code: 30909
Date Received: 2022-03-06T12:00:00-05:00
Date Sent to Company: 2022-03-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX2022, Mandarich Law Group , LLP sent me a collection notice stating that I owe an alleged debt. In violation of 15 USC 1692 ( b ) ( 5 ) the letter was sent with a huge symbol on the envelope indicating that they are debt collector and the communication relates to the collection of a debt which exposes my personal business and also violates my right to privacy. The letter also implies that they are an attorney when they are a debt collector. Pursuant to 15 USC 1962 ( e ) ( 3 ) a debt collector may not use false representation or implication that any individual is an attorney or that any communication is from an attorney. In response to the letter, I sent them notification that they have violated my consumer rights, I dispute this alleged debt, and I requested an audit trail of this transaction. On XX/XX/XXXX2022, I received a response letter from Mandarich Law Group , LLP that stated they will continue collection efforts despite my notice of dispute and in turn, sent me several duplicate copies of loan terms, several sheets of blank paper, copies of documents that are completely undecipherable, and an incomplete bill of sale to prove they even own this debt. They did not provide me the AUDIT TRAIL I requested and in violation of 15 USC 1692g ) ( a ) ( 4 ), the statement of account provided does not tell where these charges and credits were originated or when.
Frequently Asked Questions
What is Complaint #5290587 about?
Complaint #5290587 was filed against Mandarich Law Group, LLP regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2022-03-06T12:00:00-05:00.
How did Mandarich Law Group, LLP respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Mandarich Law Group, LLP?
Yes, visit the Mandarich Law Group, LLP company profile at readthecomplaint.com/company/mandarich-law-group-llp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.