Debt collection -- Written notification about debt -- Complaint #5288197
Complaint Overview
Complaint ID: 5288197
Company: Experian Information Solutions INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Texas
ZIP Code: 77494
Date Received: 2022-03-04T12:00:00-05:00
Date Sent to Company: 2022-03-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Dear Sir/Maam I am here by attaching the reply from Experian to the request made by CFPB Case number : XXXX. I have corresponded with Experian and XXXX XXXX XXXX for almost 5 times to remove the collection account. Soon after the CFPB made the request to Experian. Experian updated the Collection to as Paid without removing completely from the account though I have paid in full. Attached are the copies of satisfaction letters with the Receipt. I also understand that Keeping the paid collection account will enable easy access through dark web to tap into my bank account, check everyday transactions and sell my information to 3rd party consumer marketing companies and create false utility and electricity bills. I have experienced this from last 7 years. Please enforce Experian and XXXX to remove the account immediately. No body has to buy time to scam online.
Frequently Asked Questions
What is Complaint #5288197 about?
Complaint #5288197 was filed against Experian Information Solutions INC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2022-03-04T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.