Mortgage -- Improper use of your report -- Complaint #5284276
Complaint Overview
Complaint ID: 5284276
Company: Calcon Mutual Mortgage LLC DBA Onetrust Home Loans
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don't recognize
State: California
ZIP Code: 92508
Date Received: 2022-03-03T12:00:00-05:00
Date Sent to Company: 2022-03-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX at Onetrust Home Loans pulled my credit without my authorization. Never spoke with him. Never interacted with any of his team members.
Frequently Asked Questions
What is Complaint #5284276 about?
Complaint #5284276 was filed against Calcon Mutual Mortgage LLC DBA Onetrust Home Loans regarding Mortgage specifically about Improper use of your report. It was received by the CFPB on 2022-03-03T12:00:00-05:00.
How did Calcon Mutual Mortgage LLC DBA Onetrust Home Loans respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Calcon Mutual Mortgage LLC DBA Onetrust Home Loans?
Yes, visit the Calcon Mutual Mortgage LLC DBA Onetrust Home Loans company profile at readthecomplaint.com/company/calcon-mutual-mortgage-llc-dba-onetrust-home-loans to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.