Debt collection -- Attempts to collect debt not owed -- Complaint #5283681
Complaint Overview
Complaint ID: 5283681
Company: Heartland Resolution Group, LLC
Product: Debt collection
Sub-Product: Medical debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Tennessee
ZIP Code: 377XX
Date Received: 2022-03-03T12:00:00-05:00
Date Sent to Company: 2022-03-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Heartland Resolution Group sent me a collection letter dated XXXX XXXX XXXX trying to collect a debt from XXXX. They did not send me notification that they had acquired my debt and did not verify my debt. I had been receiving collecting calls from them as well before I changed my number. They are trying to collect on a debt that is over 11 years old! This is unacceptable and violates the Fair Debt Collections Practices Act in numerous ways. I called them once I recieved the letter and they told me the client withdrew their request to collect the debt and not to worry about it. I asked if I will receive a letter saying that and they told me maybe.
Frequently Asked Questions
What is Complaint #5283681 about?
Complaint #5283681 was filed against Heartland Resolution Group, LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-03-03T12:00:00-05:00.
How did Heartland Resolution Group, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Heartland Resolution Group, LLC?
Yes, visit the Heartland Resolution Group, LLC company profile at readthecomplaint.com/company/heartland-resolution-group-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.