Checking or savings account -- Managing an account -- Complaint #5283417
Complaint Overview
Complaint ID: 5283417
Company: Huntington National Bank, The
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Funds not handled or disbursed as instructed
State: Illinois
ZIP Code: 60628
Date Received: 2022-03-03T12:00:00-05:00
Date Sent to Company: 2022-03-03T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX2022 I went to a Huntington branch in XXXXXXXX location at XXXX XXXX XXXX XXXX, XXXX, IL XXXX to make a deposit into my checking account. I provided the bank teller with 2 cashiers checks and my driver 's license- I was presented with a receipt with the deposited amount and the last 4 digits of an account number. The bank teller advised to give it 24 hours to utilize the funds. On XX/XX/XXXX 2022 I checked my account online and the deposit was not there. I received a phone call from a relative who also has the same mailing address asking about my deposit- he advised that the funds had been deposited into his account on XX/XX/XXXX22 in the same amount that I deposited. As of today, my funds have not been returned to my account and I am currently in the negative. Although when I spoke with the branch manager I was told the issue would be resolved within 2 days.
Frequently Asked Questions
What is Complaint #5283417 about?
Complaint #5283417 was filed against Huntington National Bank, The regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-03-03T12:00:00-05:00.
How did Huntington National Bank, The respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Huntington National Bank, The?
Yes, visit the Huntington National Bank, The company profile at readthecomplaint.com/company/huntington-national-bank-the to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.