Credit card or prepaid card -- Closing your account -- Complaint #5274558
Complaint Overview
Complaint ID: 5274558
Company: Wells Fargo & Company
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Closing your account
Sub-Issue: Company closed your account
State: Maryland
ZIP Code: 211XX
Date Received: 2022-03-01T12:00:00-05:00
Date Sent to Company: 2022-03-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received a letter in the mail from Wells Fargo that stated that they were closing my credit card ending in XXXX. I received this letter on XX/XX/2022. The letter was dated XX/XX/2022. My credit card was at a {$0.00} dollar balance. I had paid it off recently after holding a balance on the card for a bit. This company has made tons of money off of me in interest and decided to close my card due to non-specific reasons on my credit report. I have cards through XXXXXXXX XXXX XXXX XXXX and XXXX XXXX who did nothing of this sort to me. I am currently looking to apply for a mortgage and this will definitely hurt me in the short term and potentially long term as this was my oldest line of credit.
Frequently Asked Questions
What is Complaint #5274558 about?
Complaint #5274558 was filed against Wells Fargo & Company regarding Credit card or prepaid card specifically about Closing your account. It was received by the CFPB on 2022-03-01T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.