Mortgage -- Trouble during payment process -- Complaint #5270606

Complaint Overview

Complaint ID: 5270606

Company: Specialized Loan Servicing Holdings LLC

Product: Mortgage

Sub-Product: Conventional home mortgage

Issue: Trouble during payment process

State: New York

ZIP Code: 11219

Date Received: 2022-02-28T12:00:00-05:00

Date Sent to Company: 2022-02-28T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

My loan was transferred from XXXX XXXX XXXX with a completed Loan Modification, I have sent the Executed loan modification to them 3 times, its almost 2 months and they are not updating their system.

Frequently Asked Questions

What is Complaint #5270606 about?

Complaint #5270606 was filed against Specialized Loan Servicing Holdings LLC regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2022-02-28T12:00:00-05:00.

How did Specialized Loan Servicing Holdings LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.

Can I see other complaints against Specialized Loan Servicing Holdings LLC?

Yes, visit the Specialized Loan Servicing Holdings LLC company profile at readthecomplaint.com/company/specialized-loan-servicing-holdings-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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