Mortgage -- Closing on a mortgage -- Complaint #5270531
Complaint Overview
Complaint ID: 5270531
Company: Franklin Credit Management Corporation
Product: Mortgage
Sub-Product: Other type of mortgage
Issue: Closing on a mortgage
State: Colorado
ZIP Code: 80016
Date Received: 2022-02-28T12:00:00-05:00
Date Sent to Company: 2022-03-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Franklincredit management company is not proactively to released the lien on my property which court ordered for extinguishing since XX/XX/XXXX and they are using the tactic in case consumer lost their record and have to pay them again. I just recently apply for a loan in late XX/XX/XXXX that is how I found out I had outstanding lien against my property that I need to resolved. Luckily I had my bankruptcy discharge filed with county clerk as permanent record. When my new bank loan reached out to them and they had received the lien release request but they don't work it in timely manner and keep saying call us back next week. My bank called them in first week of XXXX and send them an email on XX/XX/XXXX and today is XX/XX/XXXX I called them and the customer name XXXX told me to call them again next week and hoping their vendor can get it done in the next two weeks. This lien should be taking care of back in XXXX if they respected court order strongly. This is causing a lot time delayed and frustrations. Just for consumers please filed your record with County this will back you up and save your money after 20 yrs later you decided to sell your property.
Frequently Asked Questions
What is Complaint #5270531 about?
Complaint #5270531 was filed against Franklin Credit Management Corporation regarding Mortgage specifically about Closing on a mortgage. It was received by the CFPB on 2022-02-28T12:00:00-05:00.
How did Franklin Credit Management Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Franklin Credit Management Corporation?
Yes, visit the Franklin Credit Management Corporation company profile at readthecomplaint.com/company/franklin-credit-management-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.