Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #5268061
Complaint Overview
Complaint ID: 5268061
Company: Santander Bank, National Association
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: Virginia
ZIP Code: 22408
Date Received: 2022-02-13T12:00:00-05:00
Date Sent to Company: 2022-03-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XX/XX/2022, I have transferred {$1000.00} via wired from my XXXX XXXXXXXX XXXX to Scammer 's bank below. Scammers banking information and located in NY XXXX. Bank site : http : XXXX Santander Bank Account nameXXXX XXXX XXXX Account number- XXXX Routing number- XXXX XXXX code- XXXX Business address- XXXX XXXX XXXX XXXX XXXX XXXX NY XXXX Bank address- XXXX XXXX XXXX New York XXXX NY XXXX Scammers misused XXXX XXXX XXXX XXXX and business XXXX Scammer XXXX XXXX XXXX has own Business website : XXXX : XXXX Scammers has used bank web : Bank site : XXXX XXXX XXXX Scammers has used business web : https : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Scammers created shipping tracking web : http : XXXX
Frequently Asked Questions
What is Complaint #5268061 about?
Complaint #5268061 was filed against Santander Bank, National Association regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-02-13T12:00:00-05:00.
How did Santander Bank, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Santander Bank, National Association?
Yes, visit the Santander Bank, National Association company profile at readthecomplaint.com/company/santander-bank-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.