Debt collection -- Attempts to collect debt not owed -- Complaint #5266641

Complaint Overview

Complaint ID: 5266641

Company: Velocity Portfolio Group

Product: Debt collection

Sub-Product: Other debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was result of identity theft

State: New Jersey

ZIP Code: 08873

Date Received: 2022-02-27T12:00:00-05:00

Date Sent to Company: 2022-02-27T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

CKS Prime Investments also known as XXXX XXXX XXXX located at XXXX XXXX XXXX XXXX XXXX XXXX XXXX New York XXXX Is reporting inaccurate information to the credit bureaus. I am a victim of identity theft and fraudulent accounts. I submitted police reports and they refuse to honor them. I have had fraudulent accounts on my report by other creditors that have been removed by me providing requested documents. But this company wants to be the judge and jury and wants me to pay for something that is not mine. Identify theft is not my fault and they are making it out to be my fault. I cant help accounts were fraudulently made. They are causing me great distress.They have spoken to me rudely and they have over talked and spoken loudly to drown me out on telephone conversations. This is unlawful and should be handled accordingly.

Frequently Asked Questions

What is Complaint #5266641 about?

Complaint #5266641 was filed against Velocity Portfolio Group regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-02-27T12:00:00-05:00.

How did Velocity Portfolio Group respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Velocity Portfolio Group?

Yes, visit the Velocity Portfolio Group company profile at readthecomplaint.com/company/velocity-portfolio-group to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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