Debt collection -- False statements or representation -- Complaint #5266488
Complaint Overview
Complaint ID: 5266488
Company: Aspen National Financial, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: New Jersey
ZIP Code: XXXXX
Date Received: 2022-02-27T12:00:00-05:00
Date Sent to Company: 2022-02-27T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
False Statements/XXXX XXXX XXXX Ive filed several complaints regarding XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX FL XXXX They refused to send me a maintenance bill for XXXX my fully paid resort membership. I received a letter telling me to contact the crooked corrupt collection agency Aspen National Collections XXXX XXXX XXXX XXXX FL XXXX XXXX ; XXXX, who have added over {$500.00} to outstanding maintenance fee from XXXX. We purchased the membership under duress ( held against our will for over 8 hrs because we were XXXX with threats that we would have to pay outrageous fees for our stay ) in XX/XX/XXXX. We paid over a period of time for the membership in full. XXXX XXXX XXXX XXXX has never sent me a 1099 so I can file gor the Real Estate Taxes that were paid. In additionXXXX XXXX XXXX failed to credit my account for the week that U paid the maintenance fee for ( Total of 7 weeks outstanding, 2 extra weeks vacation ( total of 8 ) because of denial of service!!
Frequently Asked Questions
What is Complaint #5266488 about?
Complaint #5266488 was filed against Aspen National Financial, INC. regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2022-02-27T12:00:00-05:00.
How did Aspen National Financial, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Aspen National Financial, INC.?
Yes, visit the Aspen National Financial, INC. company profile at readthecomplaint.com/company/aspen-national-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.