Checking or savings account -- Opening an account -- Complaint #5265260
Complaint Overview
Complaint ID: 5265260
Company: TD Bank US Holding Company
Product: Checking or savings account
Sub-Product: Savings account
Issue: Opening an account
Sub-Issue: Didn't receive terms that were advertised
State: New York
ZIP Code: 10463
Date Received: 2022-02-26T12:00:00-05:00
Date Sent to Company: 2022-02-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Im writing in reference to complaint number to XXXX submitted on XXXX XXXX TD Bank claims that I never received a promotion offer in the mail so that Im not eligible for this promotion of {$200.00}. This is true I never received a promotion in the mail but I did get the promotion online from TD Bank .in this online promotion there is no mention at all that this promotion had to be offered. I have attached the exact promotion and qualifications from TD Bank online offer. Please show me where it says that this Promotion had to be offered to be. I have met all the qualifications listed in the online offer and therefore request an immediate promotion of {$200.00}.
Frequently Asked Questions
What is Complaint #5265260 about?
Complaint #5265260 was filed against TD Bank US Holding Company regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2022-02-26T12:00:00-05:00.
How did TD Bank US Holding Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against TD Bank US Holding Company?
Yes, visit the TD Bank US Holding Company company profile at readthecomplaint.com/company/td-bank-us-holding-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.