Money transfer, virtual currency, or money service -- Money was not available when promised -- Complaint #5265184
Complaint Overview
Complaint ID: 5265184
Company: Foris Dax, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Money was not available when promised
State: Missouri
ZIP Code: 63116
Date Received: 2022-02-26T12:00:00-05:00
Date Sent to Company: 2022-02-26T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Account is locked out. After 2 months and over twenty video verification, was told I need to provide a new physical mailing address, new phone number, new email, new XXXX, new antiphisping verification before I any proceeding to access my assets.
Frequently Asked Questions
What is Complaint #5265184 about?
Complaint #5265184 was filed against Foris Dax, INC. regarding Money transfer, virtual currency, or money service specifically about Money was not available when promised. It was received by the CFPB on 2022-02-26T12:00:00-05:00.
How did Foris Dax, INC. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Foris Dax, INC.?
Yes, visit the Foris Dax, INC. company profile at readthecomplaint.com/company/foris-dax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.