Checking or savings account -- Managing an account -- Complaint #5259835

Complaint Overview

Complaint ID: 5259835

Company: Chime Financial INC

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Banking errors

State: California

ZIP Code: 92307

Date Received: 2022-02-24T12:00:00-05:00

Date Sent to Company: 2022-02-24T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I filed a dispute with XXXX unauthorized transactions. Chime sent a letter XXXX was refunded and XXXX determined to be no error made. I then asked for proof showing they investigated XXXX charges and they sent a XXXX page response covering all XXXX transactions which is a joke as they were mostly different merchants. Getting nowhere, I contacted one of the merchants and discovered that someone had opened an offshore gambling account and the casino received the request for chargebacks totaling {$1500.00} by Chime and they obliged ... .CHIME STILL GAS NOT Refunded MY $ $ though the merchant had reversed the $ $ and is not fighting the unauthorized claim... this is illegal. If not resolved I will open arbitration mega case

Frequently Asked Questions

What is Complaint #5259835 about?

Complaint #5259835 was filed against Chime Financial INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-02-24T12:00:00-05:00.

How did Chime Financial INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Chime Financial INC?

Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

Related Pages