Credit card or prepaid card -- Problem with a purchase or transfer -- Complaint #5254573
Complaint Overview
Complaint ID: 5254573
Company: Conduent Incorporated
Product: Credit card or prepaid card
Sub-Product: Government benefit card
Issue: Problem with a purchase or transfer
Sub-Issue: Card company isn't resolving a dispute about a purchase or transfer
State: Oklahoma
ZIP Code: 73505
Date Received: 2022-02-23T12:00:00-05:00
Date Sent to Company: 2022-02-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Dispute was Filed XX/XX/2021, for XXXX bank transfers that were done and not authorized by me and did not go to my account. I called, filed a dispute form, called again and they stated that I had to write it out, by hand, and fax it, with a photo attached with my card. I did. It has been over 90 days.
Frequently Asked Questions
What is Complaint #5254573 about?
Complaint #5254573 was filed against Conduent Incorporated regarding Credit card or prepaid card specifically about Problem with a purchase or transfer. It was received by the CFPB on 2022-02-23T12:00:00-05:00.
How did Conduent Incorporated respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Conduent Incorporated?
Yes, visit the Conduent Incorporated company profile at readthecomplaint.com/company/conduent-incorporated to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.