Mortgage -- Struggling to pay mortgage -- Complaint #5251006
Complaint Overview
Complaint ID: 5251006
Company: Village Capital & Investment LLC
Product: Mortgage
Sub-Product: VA mortgage
Issue: Struggling to pay mortgage
State: Texas
ZIP Code: XXXXX
Date Received: 2022-02-22T12:00:00-05:00
Date Sent to Company: 2022-02-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
My Covid forbearance ended on XX/XX/XXXX and I applied for a VA Disaster Modification. I was told in XX/XX/XXXX that the request was denied but was never told a reason. I am able to make all mortgage payments and can afford an increase to the mortgage payment if that occurs. On XX/XX/XXXX I applied for a VA Partial Claim and was told on XX/XX/XXXX that the Partial Claim will not be reviewed until a Modification Application has been submitted. I personally spoke with the VA Regional Office and they advised the VA Disaster Modification and the VA Partial Claim DOES NOT require a modification application. I would like the lender to consider me for the VA Disaster modification OR the VA Partial Claim again I am fully able to make the mortgage payments even if the payment amount increases.
Frequently Asked Questions
What is Complaint #5251006 about?
Complaint #5251006 was filed against Village Capital & Investment LLC regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2022-02-22T12:00:00-05:00.
How did Village Capital & Investment LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Village Capital & Investment LLC?
Yes, visit the Village Capital & Investment LLC company profile at readthecomplaint.com/company/village-capital-investment-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.