Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #5249731
Complaint Overview
Complaint ID: 5249731
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Difficulty submitting a dispute or getting information about a dispute over the phone
State: New York
ZIP Code: 11221
Date Received: 2022-02-22T12:00:00-05:00
Date Sent to Company: 2022-02-22T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have sent XXXX dispute letters over XXXX years ( all certified mail ) most recent dates ( XX/XX/2021, XXXX, 2021, XXXX 2021 ) so I have proof/receipts of such. Experian refuses to update my personal information, experian has refused to report accurate information on my report. There are XXXX different addresses on my report that are not accurate. There are several names showing on my profile. Experian has confirmed that my report was mixed with someone elses. I have been blocked from attempting to dispute online and Experian many times told me they will not allow me to dispute online or phone. As of now Experian refuses to invesitgate these inaccuracies yet they continue to allow third party companies to report illegal/incorrect information on my credit report.
Frequently Asked Questions
What is Complaint #5249731 about?
Complaint #5249731 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2022-02-22T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.