Payday loan, title loan, or personal loan -- Getting a line of credit -- Complaint #5245741

Complaint Overview

Complaint ID: 5245741

Company: Truist Financial Corporation

Product: Payday loan, title loan, or personal loan

Sub-Product: Personal line of credit

Issue: Getting a line of credit

State: Michigan

ZIP Code: XXXXX

Date Received: 2022-02-21T12:00:00-05:00

Date Sent to Company: 2022-02-21T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

The SHEFFIELD FINANCIAL appears to be a charge-off account with a specific balance of {$17000.00}. The information itself is already an error because a charge-off account should have NO balance. Another thing is that the account was reported twice in XXXX, XXXX and XXXX Bureaus. As per FCRA, the XXXX, XXXX and XXXX bureaus and the furnisher are to provide 100 % accuracy and they are required to give responses and supply documents to confirm the account.

Frequently Asked Questions

What is Complaint #5245741 about?

Complaint #5245741 was filed against Truist Financial Corporation regarding Payday loan, title loan, or personal loan specifically about Getting a line of credit. It was received by the CFPB on 2022-02-21T12:00:00-05:00.

How did Truist Financial Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.

Can I see other complaints against Truist Financial Corporation?

Yes, visit the Truist Financial Corporation company profile at readthecomplaint.com/company/truist-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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