Payday loan, title loan, or personal loan -- Was approved for a loan, but didn't receive the money -- Complaint #5242261

Complaint Overview

Complaint ID: 5242261

Company: Curo Intermediate Holdings

Product: Payday loan, title loan, or personal loan

Sub-Product: Payday loan

Issue: Was approved for a loan, but didn't receive the money

State: Georgia

ZIP Code: 318XX

Date Received: 2022-02-20T12:00:00-05:00

Date Sent to Company: 2022-02-20T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I got this email from Speedy Cash on XX/XX/2022 to my email address saying that I would be able to get a loan in the amount of {$5000.00} if I was approved and {$150.00} would be my payment that would be debited from account. So I called them inquiring because I was trying to get a loan so when I talked to the XXXX XXXX XXXX XXXX he asked me how much of a loan I was trying to get and I told him {$3000.00} and he told me that my payment would be {$91.00} a month and it would be debited from my account each month, so he sent over the application with the loan amount and how much would be debited from my account on the paperwork and asked me to sign the application and I did then he asked for my bank information and I gave it to him thinking this was a legitimate business and it turned out to be a scammer. Because he forged my name and deposited money into my account and into my mom 's account since we have a joint account, she is the rep payee for my account and now the bank think that I have defrauded them which I never did. The money was never in my hands and the bank have sent me papers in the mail saying that they put some checks on hold that was deposited into me and my mom 's account and then sent a check that this company sent to them made out to me in the amount of {$900.00} and my name is forged on the back. XXXX XXXX sent to my {$1500.00}, {$3000.00}, {$5000.00} and {$2500.00} and {$1500.00} and {$900.00} to my mom account I proof on my email of money that was sent to my bank account that was forged in my name that I never signed for. Speedy Cash needs to pay me for my hardship of having to go through this and losing my bank account and being accused of something I never did I think they need to pay me restitution and charges needs to be filed against the company.

Frequently Asked Questions

What is Complaint #5242261 about?

Complaint #5242261 was filed against Curo Intermediate Holdings regarding Payday loan, title loan, or personal loan specifically about Was approved for a loan, but didn't receive the money. It was received by the CFPB on 2022-02-20T12:00:00-05:00.

How did Curo Intermediate Holdings respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.

Can I see other complaints against Curo Intermediate Holdings?

Yes, visit the Curo Intermediate Holdings company profile at readthecomplaint.com/company/curo-intermediate-holdings to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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