Student loan -- Getting a loan -- Complaint #5241722
Complaint Overview
Complaint ID: 5241722
Company: Nelnet, INC.
Product: Student loan
Sub-Product: Private student loan
Issue: Getting a loan
Sub-Issue: Confusing or misleading advertising
State: South Carolina
ZIP Code: 29420
Date Received: 2022-02-19T12:00:00-05:00
Date Sent to Company: 2022-02-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX promised us when we would be placed on a job, that was not the case. When I finished getting my certificate I did not have any opportunities presented from the college. There was no job placement plans either and there was a career counselor in place but they did nothing to help. This was a waste of time and a lot of money. They also told us that our credits were transferable but that was not true either. I started XXXX XXXX XXXX in 2017 and none of the credits were transferable. So now I has to retake courses in order to complete this degree. I would have been finished and on to a better job but now I am still in school trying to complete my degree because the lack of those credits. XXXX XXXX mislead us and its unfortunate that my time and money was wasted, now I have almost 100k in loans because of this. This is ruining my life because its dooming my credit, so homeownership is out the question for me my children.
Frequently Asked Questions
What is Complaint #5241722 about?
Complaint #5241722 was filed against Nelnet, INC. regarding Student loan specifically about Getting a loan. It was received by the CFPB on 2022-02-19T12:00:00-05:00.
How did Nelnet, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Nelnet, INC.?
Yes, visit the Nelnet, INC. company profile at readthecomplaint.com/company/nelnet-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.