Debt collection -- Took or threatened to take negative or legal action -- Complaint #5238830
Complaint Overview
Complaint ID: 5238830
Company: Populus Financial Group, INC. (F/K/A Ace Cash Express)
Product: Debt collection
Sub-Product: Payday loan debt
Issue: Took or threatened to take negative or legal action
Sub-Issue: Threatened to sue you for very old debt
State: California
ZIP Code: 928XX
Date Received: 2022-02-18T12:00:00-05:00
Date Sent to Company: 2022-02-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
They called me pretending like they are going to serve me with a summons to appear in court and it's all a lie. XXXX representing themselves and would not send me a letter even though I asked XXXX. I have XXXX of the conversations recorded. They did not state the mini XXXX. They won't give me their info because they're hiding behind the phone. They won't send me a letter because they know what they're doing is illegal.
Frequently Asked Questions
What is Complaint #5238830 about?
Complaint #5238830 was filed against Populus Financial Group, INC. (F/K/A Ace Cash Express) regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2022-02-18T12:00:00-05:00.
How did Populus Financial Group, INC. (F/K/A Ace Cash Express) respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Populus Financial Group, INC. (F/K/A Ace Cash Express)?
Yes, visit the Populus Financial Group, INC. (F/K/A Ace Cash Express) company profile at readthecomplaint.com/company/populus-financial-group-inc-f-k-a-ace-cash-express to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.