Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #5238191
Complaint Overview
Complaint ID: 5238191
Company: Huntington National Bank, The
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Other transaction problem
State: Michigan
ZIP Code: 48045
Date Received: 2022-02-18T12:00:00-05:00
Date Sent to Company: 2022-02-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was online looking for different ways to make money and on apps asking for gigs. I kept getting scammers in my account for me to sell feet pictures and for online sugar daddies. Well one person was calm and understanding of my situation. They didnt ask me to do anything illegal and basically stated they just wanted to help and didnt live anywhere near me. I work fulltime in Law Enforcement, but my vehicle kept breaking down, my bank account was overdrawn, my apartment was giving me a hard time and job stress so I was desperate. So I entertained this person and ended up giving my account number, routing number, first and last name. I probably gave my city as well. But then he asked for my login and I joked a bit before I blocked him thinking he couldnt do anything to me. I played with fire out of desperation. I thought I could outsmart one because so many were messaging me. But I didnt realize how much I didnt know about scammers. I got a message like a week later saying my bank account was XXXX. I freaked out but thought I could just go to Huntington and have them cancel the payment. I went to the branch and didnt receive much help. Found out someone walked into a branch somewhere in the US and deposited the fake check in my account. So it bounced and now my account is being investigated for fraud and I lost any money I had. I also have no access to my account. I dont understand how someone was able to deposit such a large check with the wrong address and large amount when the bank account never had more than XXXX. I finally found pieces of information but the account is gone of course and the person doesnt exist. No information should be given to anyone. But now I have no way to do my banking and have to change everything, let alone worry about other things they have access too. The bank said there was nothing else that could be done and it would be 90 days of a frozen account. And no solutions or real help was offered. My account is now at {$1.00}
Frequently Asked Questions
What is Complaint #5238191 about?
Complaint #5238191 was filed against Huntington National Bank, The regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2022-02-18T12:00:00-05:00.
How did Huntington National Bank, The respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Huntington National Bank, The?
Yes, visit the Huntington National Bank, The company profile at readthecomplaint.com/company/huntington-national-bank-the to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.