Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #5224673
Complaint Overview
Complaint ID: 5224673
Company: Equifax, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Was not notified of investigation status or results
State: Florida
ZIP Code: 32216
Date Received: 2022-02-15T12:00:00-05:00
Date Sent to Company: 2022-02-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I've contacted the creditors and the credit bureau in regards to fraudulent information on my credit report I've submitted not only valid police reports hand written letters and proof of my identity the item was eventually removed from my credit report on all three bureaus but I recently received credit monitoring alerts that the fraudulent account had been added back to my credit report without any notice from the credit bureaus that it was being added back after being removed for almost a year and now they're refusing to remove it again even with my police report and proof of me being a victim of identity theft the credit bureaus have also refused to remove all inaccurate information such as name, employment and addresses from my report
Frequently Asked Questions
What is Complaint #5224673 about?
Complaint #5224673 was filed against Equifax, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2022-02-15T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.