Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #5216570
Complaint Overview
Complaint ID: 5216570
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Old information reappears or never goes away
State: Florida
ZIP Code: 32811
Date Received: 2022-02-13T12:00:00-05:00
Date Sent to Company: 2022-02-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I HAVE BEEN BATTLING WITH EXPERIAN WITH THIS ISSUE SINCE XXXX AND ONLY THING LEFT FOR ME TO DO TODAY AFTER FILING THIS COMPLAINT IS TO FILE A LAWSUIT AGAINST THIS COMPANY IN A SMALL CLAIMS COURT. The issue at hand is in regards to a XXXX XXXX XXXXXXXX account which is being reported on my credit report. The XXXX XXXX XXXXXXXX account number is XXXX. This company first sent me a credit report stating that this account went into a charged off status in XX/XX/XXXX. We disputed this with the credit bureau telling them that this is not accurate as we been disputing this account since XX/XX/XXXX. Rather than investigating the matter they then changed the charged off date to XX/XX/XXXX. We disputed this with the credit bureau stating that we had no account that went into a charged off status in XX/XX/XXXX. This company held fast and said that the item was been reported accurately on my credit report and would not remove it or investigate it further and that the item was been reported accurately on my credit report. We then filed another dispute stating how can they say that the item is been reported accurately when the same item is been reported differently on XXXX and XXXX credit report. Experian then change my credit report to say that the account went into a charged off status in XX/XX/XXXX and once again this is false. There is also incorrect payment data and missing payment. On the credit report it states that the account is paid in full and that last payment was received on XX/XX/XXXX but yet on the same credit report it is stating that the account went into a charged off status in XX/XX/XXXX. Experian got a request for there method of verification on XX/XX/XXXX and to this day they have not provided me with such document and this is a clear breach of the Fair Credit Reporting Act. So, kindly delete XXXX XXXX XXXXXXXX from my credit report for the following reasons. Delete XXXX XXXX XXXXXXXX from my credit report as its old and obsolete. This account has been on my credit report for more than seven years Delete XXXX XXXX XXXX from my credit report as there is missing and incorrect payment information on my credit report. Delete XXXX XXXX XXXX from my credit report as there is missing payment and account information and this makes the account incomplete. Delete XXXX XXXX XXXX from my credit report as I requested from Experian there method of verification as it pertains to this account since XXXX XXXX and 7 months have passed and they have not given me that document and this is a clear breach of the Fair Credit Reporting Act Delete XXXX XXXX XXXX from my credit report as the other two credit bureaus have done so already. Delete XXXX XXXX XXXX from my credit report as I had no account with XXXX XXXX XXXX that went into a charged of status in XXXX of XXXX. ( incorrect payment and account information )
Frequently Asked Questions
What is Complaint #5216570 about?
Complaint #5216570 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2022-02-13T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.