Payday loan, title loan, or personal loan -- Problem when making payments -- Complaint #5216527
Complaint Overview
Complaint ID: 5216527
Company: Zip Co US INC.
Product: Payday loan, title loan, or personal loan
Sub-Product: Installment loan
Issue: Problem when making payments
State: New Jersey
ZIP Code: 08873
Date Received: 2022-02-13T12:00:00-05:00
Date Sent to Company: 2022-02-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
So I hope this is the correct form. I tried this. It now pay later thing. ( Quadpay ) aka zip pay. You pay in 4 installments. These people are thieves. They charged my card for an item that was not delivered. I complained to the bank and they disputed the item. The card for the second installment was turned off as I had the bank replace it. Rather then them call me and ask whats going on, they fraudulently charged one of my other cards on file without my authorization. This is stealing. I dont understand how they can just do this. You ask not assume. Ive disputed the item again with the bank as its fraud. I just want people to be aware of things like this. This is completely unfair.
Frequently Asked Questions
What is Complaint #5216527 about?
Complaint #5216527 was filed against Zip Co US INC. regarding Payday loan, title loan, or personal loan specifically about Problem when making payments. It was received by the CFPB on 2022-02-13T12:00:00-05:00.
How did Zip Co US INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Zip Co US INC.?
Yes, visit the Zip Co US INC. company profile at readthecomplaint.com/company/zip-co-us-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.