Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #5215457
Complaint Overview
Complaint ID: 5215457
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information is missing that should be on the report
State: New York
ZIP Code: 10550
Date Received: 2022-02-13T12:00:00-05:00
Date Sent to Company: 2022-02-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I disputed one of the accounts on my credit ( XXXX ) but they went and disputed the wrong account XXXX XXXXXXXX XXXX XXXX. Now my credit reporting is not showing my XXXX XXXX credit card, my balance, my payment history or anything else about the account. I contacted them and told them about this but my credit reporting it still not showing any information about my XXXX XXXX credit card. The account shows correctly on other credit bureaus
Frequently Asked Questions
What is Complaint #5215457 about?
Complaint #5215457 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2022-02-13T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.