Debt collection -- Communication tactics -- Complaint #5215426
Complaint Overview
Complaint ID: 5215426
Company: Viking Client Services
Product: Debt collection
Sub-Product: Credit card debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: Idaho
ZIP Code: 83646
Date Received: 2022-02-12T12:00:00-05:00
Date Sent to Company: 2022-02-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX has been repeatedly calling my spouse, even though the spouses name and information isnt attached to the account in question. I dont know how they got it and why they would be contacting someone thats not the account holder. They do not leave a message and have called him during work hours more than once. This is inappropriate and needs to stop. I have already been in contact with the company Viking is calling on behalf of for months now, with an arrangement to have money deducted from my account every month. The company did not inform me that they were calling a collection agency.
Frequently Asked Questions
What is Complaint #5215426 about?
Complaint #5215426 was filed against Viking Client Services regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2022-02-12T12:00:00-05:00.
How did Viking Client Services respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Viking Client Services?
Yes, visit the Viking Client Services company profile at readthecomplaint.com/company/viking-client-services to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.