Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #5215173
Complaint Overview
Complaint ID: 5215173
Company: Aspen National Financial, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: California
ZIP Code: 95330
Date Received: 2022-02-12T12:00:00-05:00
Date Sent to Company: 2022-02-12T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
We have attached the necessary documentation regarding this matter. We were involved in a contract dispute with XXXX XXXX and we were disputing any " debts '' owed to them. They illegally placed us into collections with Aspen. We sent a letter to Aspen alerting them that this " debt '' was under a legal dispute and under the Fair Debt Collections Practices Act it was illegal for them to report negatively on our credit. They have refused to remove the illegal derogatory marks on both mine and my husbands credit reports.
Frequently Asked Questions
What is Complaint #5215173 about?
Complaint #5215173 was filed against Aspen National Financial, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2022-02-12T12:00:00-05:00.
How did Aspen National Financial, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Aspen National Financial, INC.?
Yes, visit the Aspen National Financial, INC. company profile at readthecomplaint.com/company/aspen-national-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.