Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #5214053
Complaint Overview
Complaint ID: 5214053
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Wisconsin
ZIP Code: 544XX
Date Received: 2022-02-11T12:00:00-05:00
Date Sent to Company: 2022-02-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/10 I noticed 3 unauthorized transactions in my Chime checking account, I filed a dispute with chime for these 3 charges totaling {$1200.00}. With in 3 hours of my filing the dispute Chime close the dispute and found against me saying no error occurred. They did not even give me time to submit my proof before closing the dispute. I want Chime to actually dispute the charges and do their job as a financial institution. I want the {$1200.00} credited to my account while they investigate
Frequently Asked Questions
What is Complaint #5214053 about?
Complaint #5214053 was filed against Chime Financial INC regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2022-02-11T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.