Credit card or prepaid card -- Problem getting a card or closing an account -- Complaint #5210234
Complaint Overview
Complaint ID: 5210234
Company: Chime Financial INC
Product: Credit card or prepaid card
Sub-Product: General-purpose prepaid card
Issue: Problem getting a card or closing an account
Sub-Issue: Trouble closing card
State: Missouri
ZIP Code: 63031
Date Received: 2022-02-10T12:00:00-05:00
Date Sent to Company: 2022-02-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Today XX/XX/2022 at XXXX cst. Chime closed my account, that i recieve my paychecks from and took my money. The shut me out of the app on my phone so I could not access anything. I have not talked to anyone, you can only email them. They told me to send a copy of my Id, and receipts of how i make money. I sent my check stub which is directly deposited into that account every XXXX weeks!!!! They haven ; t responded to any emails, or anything. Please close this company down. I read reviews of how the closed people 's accounts after their stimulus money hit. Said they had been closing out people account stating their sending the money to the government, which is a crock of XXXX. They owe me XXXX. I really need my hard earned money!
Frequently Asked Questions
What is Complaint #5210234 about?
Complaint #5210234 was filed against Chime Financial INC regarding Credit card or prepaid card specifically about Problem getting a card or closing an account. It was received by the CFPB on 2022-02-10T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.