Payday loan, title loan, or personal loan -- Problem when making payments -- Complaint #5209715
Complaint Overview
Complaint ID: 5209715
Company: Ygrene Energy Fund INC.
Product: Payday loan, title loan, or personal loan
Sub-Product: Installment loan
Issue: Problem when making payments
State: Florida
ZIP Code: 33414
Date Received: 2022-02-10T12:00:00-05:00
Date Sent to Company: 2022-02-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I'm being charged by Ygrene / XXXX XXXX, for work that was not done. No doors were ever installed on my property but I'm being billed for them and YGrene ( XXXX XXXX ) refuses to remove these items from my billing. I'm also being billed for 2 canceled contracts Ygrene contract # XXXX was not completed. Their contractor ( XXXX XXXX ) did not make me aware that the work was incomplete at the time he requested final approval for payment. No doors were ever installed. This was confirmed by the contractor himself, documented by their Ygrene representative and submitted for correction. However Ygrene refuses to correct this billing, siting time lapse. Also, charges for the two contracts XXXX and XXXX were cancelled and should be completely removed from my bill.
Frequently Asked Questions
What is Complaint #5209715 about?
Complaint #5209715 was filed against Ygrene Energy Fund INC. regarding Payday loan, title loan, or personal loan specifically about Problem when making payments. It was received by the CFPB on 2022-02-10T12:00:00-05:00.
How did Ygrene Energy Fund INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Ygrene Energy Fund INC.?
Yes, visit the Ygrene Energy Fund INC. company profile at readthecomplaint.com/company/ygrene-energy-fund-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.