Credit reporting, credit repair services, or other personal consumer reports -- Problem with a company's investigation into an existing issue -- Complaint #5208500
Complaint Overview
Complaint ID: 5208500
Company: Equifax, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Problem with a company's investigation into an existing issue
Sub-Issue: Difficulty submitting a dispute or getting information about a dispute over the phone
State: Arizona
ZIP Code: 85756
Date Received: 2022-02-10T12:00:00-05:00
Date Sent to Company: 2022-02-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Contacted The Work Number Service Center @ ( XXXX ) XXXX to inquire as to How it is that XXXX XXXX has been allowed to access my personal information so repetitively XXXX times in the last year. I was never able to talk to anyone as there system seems to be fully automated? It was also noted the XXXX XXXX, XXXX was listed on there as having been provided my information as well, in reviewing XXXX company history it is noted that this is a debt collection firm, so at this point, I'm needing to know, how they were also able to access such personal and sensitive information, being that we owe no outstanding debts? It looks as if XXXX XXXX XXXX XXXX XXXX XXXX, was prevy to data, I do hold several accounts with what seems to be a company related to XXXX XXXX, so maybe a single entry is permissible for whatever reason.
Frequently Asked Questions
What is Complaint #5208500 about?
Complaint #5208500 was filed against Equifax, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a company's investigation into an existing issue. It was received by the CFPB on 2022-02-10T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.