Debt collection -- Attempts to collect debt not owed -- Complaint #5195640
Complaint Overview
Complaint ID: 5195640
Company: Receivables Performance Management, LLC
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Texas
ZIP Code: 75056
Date Received: 2022-02-07T12:00:00-05:00
Date Sent to Company: 2022-02-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
this to inform about a false derogatory mark on my credit history. The company receivable performance has added a derogatory mark saying that I owe {$720.00} to XXXX. However this is a false accusation, I do not owe anything to XXXX I paid this account in full in XX/XX/2016 and closed the account. Here is the further explanation below Receivable performance has never made an attempt to contact me either by phone, text, email, mail. Absolutely no communication at all. I closed my account with XXXX around early/mid 2016 after full payment was made. XXXX XXXX never communicated to me that a balance is due ( which I don't believe so ) despite having my email address, mailing address, and phone number. I went to T mobile stores multiple times during the week of XX/XX/XXXX to XX/XX/XXXX, to find out what is due on my account and an explanation of the charges, they do not have anything. They couldnt show me any evidence that I owe them money Account was closed 6 years ago and what were they doing for the last 6 years? No attempt to communicate this, no proof that my account has a pending balance. I need an explanation for why/what I owe them money? Why have they not reached out to me since 6 years?
Frequently Asked Questions
What is Complaint #5195640 about?
Complaint #5195640 was filed against Receivables Performance Management, LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-02-07T12:00:00-05:00.
How did Receivables Performance Management, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Receivables Performance Management, LLC?
Yes, visit the Receivables Performance Management, LLC company profile at readthecomplaint.com/company/receivables-performance-management-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.