Credit reporting, credit repair services, or other personal consumer reports -- Identity theft protection or other monitoring services -- Complaint #5195530
Complaint Overview
Complaint ID: 5195530
Company: Equifax, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Identity theft protection or other monitoring services
Sub-Issue: Problem with product or service terms changing
State: Georgia
ZIP Code: 30341
Date Received: 2022-02-07T12:00:00-05:00
Date Sent to Company: 2022-02-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have on numerous occasions requested a copy of my credit report. Equifax will allow everyone access to my credit report but myself. They take me through all of these prompts. I can not gain access to my free annual credit report. I have requested a copy. I have requested for Equifax to mail a copy and they refused. This company is placing several different accounts on my credit report and they do not have a copy of my signature nor has their company requested further information from the other companies. I am very concerned someone in Equifax is committing fraud against me.
Frequently Asked Questions
What is Complaint #5195530 about?
Complaint #5195530 was filed against Equifax, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Identity theft protection or other monitoring services. It was received by the CFPB on 2022-02-07T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.